FREQUENTLY ASKED QUESTIONS (FAQ)

1. What is Gold Coast Comps?

Gold Coast Comps is a UK-based prize competition website offering low-cost competitions with instant prizes and live draws.

2. Who can enter?

Our competitions are open to residents of the UK and Republic of Ireland who are 18 years of age or over.

3. How do I enter?

You can enter in two ways:
 • By purchasing an entry online via our website
 • By using the free postal entry route (details are in our Terms & Conditions)

Both entry methods are treated equally and have the same chance of winning.

4. Is this gambling?

No. Our competitions operate as free-entry prize competitions and are not lotteries or gambling products.
They are for entertainment purposes only.

5. Do I need to answer a question to enter?

No. Our competitions do not require a skill or knowledge question to enter unless stated otherwise on the competition page.

6. How are winners chosen?

Winners are selected at random using an independent online random number generator (such as Google’s random number generator) to ensure fairness and transparency.

7. What are instant prizes?

Instant prizes are prizes that are awarded immediately when an entry reveals a winning result.
 If your entry contains an instant prize, you will be notified straight away.

8. What happens if I win?

If you win:
 • We will contact you using the details you provided
 • You may be asked to provide ID and proof of age
 • Your prize will be paid or delivered within the time stated on the competition page

9. Are my details safe?

Yes. We take data protection seriously and process personal data in line with UK GDPR and our Privacy Policy.
 We never sell personal data to third parties.

10. Can I get a refund?

All entries are final and non-refundable unless a competition is cancelled.
 If a competition is cancelled, paid entries will be refunded.

11. What happens if a competition doesn’t sell out?

Competitions will still be drawn at the stated closing time, even if all tickets are not sold.

12. Can I enter more than once?

Yes, unless a competition page states a maximum number of entries per person.

13. Are you affiliated with Facebook or Instagram?

No. Our competitions are not sponsored, endorsed, or administered by Facebook or Instagram.

14. How do I contact you?

You can contact us using the details provided on our website or via our official social media pages or email > [email protected]